I hope your skin recovers from this "help" speedily and well! Looks like a major OUCH to me.
What a bloody mess, is this the "before or after" pic? Could be worse though, might have been my face!!Get well soon.
Sent you an e-mail about this, but I hope your doctor can give you some advice. Were you allergic to the cream? This is awful -- prayers for healing are headed your way.