Tuesday, 3 April 2012

NOT SO GOOD and VERY GOOD

NOT SO GOOD

A couple of Canada Geese have taken up residence in these parts.

The Gander is very aggressive. He puffed out his chest, extended his wings, hissed a lot, and then took off after Penne and me as we walked today.

I uttered a great hullabaloo.

This awoke at least 24 octogenarian neighbours.

It deterred the gander.

And my dear dog Penne got all confused as she thought that I was hullabalooing at her!

VERY GOOD

1. Kate E comes to clean my house once a month. She was here today, and as always she did a terrific job. When she leaves, my home is cleaner than clean.  I am grateful that I have such a good person to clear up my mess. And she does so with a cheerful spirit.

2. Graham is a lanky kid who works at my local “Sweetbay Supermarket”. He is unfailingly cheerful, utterly enthusiastic, and extremely efficient.

Yesterday I made it my business to tell the Sweetbay manager that Graham is a fabulous employee, and that he is a “keeper”.

The Manager agreed with me, and he promised to pass on my words of gratitude to Graham.

3. I had a problem with my e-mail today. It was clear that one particular e-mail was problematic, and that it was blocking my access to all other e-mails.

So I called my ISP (Comcast) expecting to get the “runaround”.

 Instead I chatted with a fabulous Comcast worker named “Trista”. She immediately recognised my problem, and corrected it within no more than 15 minutes.

Of course I then e-mailed Comcast to commend their service, and to praise their employee Trista.  I hope that Comcast will give her a pat on the back  - and increase her salary.

1 comment:

  1. It's always nice to read good stories.

    Thanks for sharing your positive experience with Trista. You can also send me the details of your experience so that Trista can be commended for the job well done! :)

    Mark Casem
    Comcast Corp.
    National Customer Operations
    We_can_help@cable.comcast.com

    ReplyDelete