Friday, 16 June 2017
Mea Culpa (but I am still irked)
I will be traveling to Raleigh, N.C in July for the Ordination of my friend the Revd. Sam Rodman as Bishop of North Carolina.
No sooner had I made my airline reservations today I realised that I had made my return flight reservations for 7:59 p.m. not 7:59 a.m.
My fault of course, but I would not have made the mistake had Delta used the 24 hour clock. That's always much clearer that a.m. or p,m,
To make matters worse when I tried to call Delta's loosely called "customer service" 'phone I was told that the wait time for an agent was two hours.
It's almost as if they don't want to talk to customers.
J. Michael Povey
Friday, June 16, 2017
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